Privacy Policy

How Hostaventra collects, uses, and protects your personal information.

Last updated: 1 January 2025

Hostaventra ("we", "us", "our") operates the website hostaventra.com. This Privacy Policy explains how we handle personal information submitted through this website. All information on this website is provided for informational purposes only.

1. Data Controller

Hostaventra is the data controller responsible for your personal data collected through this website. You can contact us at info@hostaventra.com.

2. Data We Collect

Information You Provide Directly

When you complete the contact form on our website, we may collect:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Your message and enquiry details
  • Your declared area of interest (e.g. rental management, investment consulting)

Information Collected Automatically

When you visit our website, certain technical information is collected automatically, including:

  • IP address and general geographic region
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring URL

This information is collected through cookies and similar technologies. Please see our Cookie Policy for details.

3. How We Use Your Data

We use the personal data you provide to:

  • Respond to your enquiry and provide the information you have requested
  • Communicate with you about our services
  • Improve our website and services
  • Comply with applicable legal obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Consent — where you have explicitly provided consent (e.g. by ticking the consent checkbox on our contact form)
  • Legitimate interests — to respond to your enquiries and improve our services
  • Legal obligation — where required by applicable law

5. Data Retention

We retain personal data submitted through our contact form for a period of up to 24 months from the date of submission, unless a longer retention period is required by law or necessary for the purpose for which it was collected. You may request deletion of your data at any time (see Section 7).

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

  • Trusted service providers (e.g. email hosting, website analytics) who process data on our behalf under strict data processing agreements
  • Legal authorities if required by law or court order

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you
  • Right to rectification — to request correction of inaccurate data
  • Right to erasure — to request deletion of your data ("right to be forgotten")
  • Right to restriction — to request that we restrict processing of your data
  • Right to data portability — to receive your data in a structured, machine-readable format
  • Right to object — to object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@hostaventra.com. We will respond within 30 days.

8. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

10. Cookies

Our website uses cookies. For detailed information about the cookies we use, please refer to our Cookie Policy.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date of the last revision indicated at the top. Continued use of our website following any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

You also have the right to lodge a complaint with your national data protection supervisory authority.